In Socialmonitors we monitor, extract, analyse and interpret the publications, actions, reactions and conversations in Social Media and Digital Media, both in its quantitative data (performance) and its qualitative data, for anyone to generate profit of them.

We specialise in the analysis and interpretation of information generated in Social Media: yours, those of your competitors and your market (consumers, users, current customers or potential customers).

This new Social Media Big Data is analysed from an holistic and strategic perspective to be used in a timely, effective and applicable way to the needs and opportunities that you can find in this dynamic and growing digital environment, a complex environment, which changes day by day beyond the control of the client, with a lot of information to analyse.

BEST DECISIONS ARE BASED IN A BETTER UNDERSTANDING

We analyse comprehensively and in depth everything that happens on Social Media, considering performance indicators and insights to make tools for decision making at a management level, in the areas of marketing, sales, operations, communication and customer service.

We identify the activity and conversation in the ecosystem of Social Media:

Companies and Corporate (manufacturing, marketing and services)

Personalities and celebrities (artists, athletes, leaders, public figures, etc.)

Advertising Agencies, Marketing, PP.RR. and market research

Government and Politics (governments, institutions, parties, officials and candidates)